Webinars

The Business Community is dedicated to serving its members by providing interactive webinars on Leadership & Strategy, Finance & Business, Performance & Quality, and Communication topics relating to the practice of Facility Management.

Members receive an invitation in advance, as well as a link to the recordings following the webinar.

Previous Webinars

Creating a Bulletproof Business: Succession Planning for Building Resilience in FM

Click here to view the recording

Date: July 19th, 2023
Time: 12:00 PM CST
Hosted By: The BIZ Community 

Succession planning is the ongoing process of identifying successors to the critical roles of an organization and developing them so they’re ready to move into those leadership roles. The contemporary understanding is that many companies do not in fact use succession planning as a strategic tool for long-term planning and development of their employees for filling key positions.

Many organizations do engage in Key Position/Individual Identification as a proxy for full-scale succession planning. In FM the big retirement bulge has been discussed at length at many forums and is indeed upon us and we need to plan on how to deal with this as a strategic issue using succession planning.

IFMA recently published a 2023 White Paper Titled “Succession Planning in Facility Management – Pilot Study and a Roadmap for the Future” The results of the study will be discussed against the context of the aforementioned bulge and the contemporary understanding of the use of succession planning.

Learning Objectives:

• Define and explain the core concepts of succession planning
• Understand how succession planning can be used as a long-term Strategic Tool for managing the retirement bulge that is expected in FM
• Discuss the findings of the White Paper study “Succession Planning in Facility Management – Pilot Study and a Roadmap for the Future”
• Discuss the development of a suite of tools that will enable facility professionals to identify skills, talents, and personality profiles needed in the FM Workforce.

What is the Total Cost of Ownership, and why is it essential for FMs? 

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Date: March 8th, 2023
Time: 11 AM EST
Hosted By: The BIZ Community

According to APPA – Total Cost of Ownership (TCO) brings a new strategy that allows financial administrators to have full knowledge of an investment: how the investment is operating, how the investment is performing, and how much additional financial commitment will be needed throughout the life cycle of the investment, and when to best recapitalize the investment in the asset.

The impacts of consistent or occasional noninvestment can also be analyzed for long-term overall impact. The TCO is not well understood by many FM practitioners, and definitely not in the ability to use it effectively to perform long-term financial planning or to communicate asset decisions with C-suite executives.

In this interview-styled webinar, Dean Stanberry will share his knowledge and expertise on the subject.

Learning Objectives:

• Define and explain what is Total Cost of Ownership and how it relates to FM
• Understand how TCO and maintenance are integrated through Asset Performance Management
• Provide an understanding of how TCO can be used to guide strategic decisions regarding asset performance – replace, refurbish, defer
• Understand what an Asset Comprehensive Plan is in terms of the Asset Lifecycle Delivery
• Discuss Asset data and information management and use to aid the use of TCO

YCx – Addressing the “why’s” of Sustainable Commissioning

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Date: February 7th, 2023
Time: 4 pm EST
Hosted By: The BIZ Community

As the need for sustainable building practices continues to grow, Facility Managers (FMs) must recognize and understand the importance of sustainable commissioning for achieving desirable outcomes.

This webinar will provide a comprehensive overview of sustainable commissioning, from reviewing its definition and impact on buildings to focusing on elements of successful programs and outlining sustainability challenges faced by FMs post-construction.

Learning Objectives:

• Review the definition of, and impact of, sustainability on buildings
• Describe the elements of a successful commissioning program
• Understand the sustainability challenges faced by FMs post-construction and the limitations of scope for implementing sustainable initiatives
• Provide an overview of sustainable methods that can be utilized to ensure that sustainable practices are adopted during the transition for operations

Strategic Planning for FMs – Why it’s Important?

Click here to view the recording. 

Date: November 16, 2022
Time: 4:00 PM 4:30 PM ET-US
Hosted By: The BIZ Community

Facility Managers are often left out of the demand organization’s Strategic Planning process. They are either not engaged in the process or their input is overlooked. The FM organization’s strategy is usually of critical importance to the overall Strategic Plan.

Join us for an informative webinar where we will delve into the area of Strategic Planning for FMs. This webinar will give FMs the tools and techniques they need for providing value to the FM organization’s plan and the overall demand organization’s plan.

Learning Objectives:

• Provide a primer into the basics of Strategic Planning and how to perform one
• Understand the differences between the FM organization’s plan and the Demand Organization’s plan and how one supports the other
• Provide a brief summary of the trends that are taking place in Strategic Planning globally so FMs can understand and participate
• Provide tips to aid FMs in proactively influencing the Demand Organization’s planning process

Strategy & Leadership Decisions in Achieving Net Zero Emission Targets

Date: August 24, 2022
Time: 4:00 PM EST
Hosted By: The BIZ Community

Click here to view the recording

The webinar will examine the strategies and leadership issues affecting decisions regarding Net-Zero Emissions targets and Decarbonization initiatives. The discussion will center on the current industry trends, what to expect, & how to stay ahead of the curve for the changes that will be seen in the built environment over the next few years.

Learning Objectives

• Provide a primer for decarbonization initiatives
• Understand the issues facing the organizational leadership in terms of which decarbonizing strategies to adopt and why
• Provide a summary of the trends that are taking place in the built environment, the challenges being faced, and the successes, in terms of decarbonization

Using FCAs as a tool for Capital planning during the Covid-19 Pandemic

Date: April 21, 2022
Time: 4:30 PM EDT
Hosted By: The BIZ Community

Click here to view the recording

The webinar will look at the Facility Condition Assessment (FCA) as a tool for assessing and quantifying deferred maintenance within a facility. The basic principles and components of an FCA will be examined.

It will then look at how the FCA can be used as a tool to bring attention to deferred items that may have been pushed back due to the Covid pandemic and then guide the decision process as follows:

1. For items where the deferral has or will have a negative impact on reliability and/or cost, (either because there has been an acceleration in condition deterioration or the useful life has been arrived at during Covid), a revised timeframe for replacement/refurbishment can be properly supported both from an engineering and financial standpoint
2. For items where the deferral has not impinged on the useful life or has allowed it to be extended due to low usage, the opposite will hold, the revised timeframe for replacement/refurbishment will be pushed back.

Utilizing the FCA tool, together with such approaches to asset replacement/refurbishment can support the capital budgeting process.

This process will provide FMs with a robust method of making a case for accelerated or decelerated asset replacement, an area that is often not covered in enough detail.

Date: February 03, 2022
Time: 3:00 PM – 4:00 PM CDT
Hosted By: The BIZ Community

Click to view the recording

Pursuing Carbon Net-Zero – How does it impact the FM?

The webinar will provide a roadmap of the process involved in determining whether or not to pursue a Carbon Net Zero (CNZ) strategy, and if they do pursue such a strategy, what are the implications to the organization in terms of the business aspects of FM.

Learning objectives:
Provide a primer into the world of CNZ.
Understand the cost and business implications of CNZ
Understand the cultural and leadership aspects necessary for the adoption of CNZ
Outline the process for pursuing CNZ

Date: October 6, 2021
Time: 1:00 PM – 2:00 PM CDT
Hosted By: The BIZ Community

Biz Community: Educating Future Facilities Management Professionals-Academic Curricula and Research

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This Panel Discussion will center on the topic of what is happening in higher ed to help educate a new generation of facilities management professionals. Many current FM professionals fell into their positions by happenstance. Now, however, a number of colleges and universities have developed FM-related degree programs for individuals desiring to enter the world of FM by choice.

The discussion will be highlighting two aspects of FM in academia:

1. Degree programs and their curricula

2. Academic research related to FM topics

Individuals in leadership positions within FM organizations will be made aware of these FM-related degree programs which can help them in their efforts to recruit the next generation of FM leaders. Participants will also be made aware of the FM-related research that has been completed, research that is currently underway, and research planned for the future.

The goal of the research teams is to deliver the results of the research to the practitioners so they can improve their own operations. If you don’t know the research exists, you can’t take advantage of the results. We will also be discussing how the members of the academic community have been engaging with the IFMA Foundation to “get the word out.”

Learning Objectives

1 Increase awareness of colleges and universities offering FM-related degree programs.

2 Learn about the curricula that have been developed to support the programs.

3 Learn about FM-related research that has been completed, is currently underway, and is under consideration.

4 Learn how to access the results of the research. 5 Learn how to suggest various research topics of interest to the FM practitioners.

Date: September 16, 2021
Time: 2:00 PM – 3:00 PM CDT
Hosted By: The BIZ Community

Educating Future Facilities Management Professionals-Academic Curricula and Research

Did you know that colleges and universities around the country have developed curricula to educate a new generation of facility management professionals? Did you know that FM-related research is being conducted at colleges and universities around the country? Like to learn more?  The IFMA BIZ Community is sponsoring a panel webinar with five representatives of the academic community. The webinar is scheduled for 06 October 2021 at 1:00P Central. The session is open to everyone and is FREE!

View Recording: https://bit.ly/3luWn4V

This Panel Discussion will center on the topic of what is happening in higher ed to help educate a new generation of facilities management professionals. Many current FM professionals fell into their positions by happenstance. Now, however, a number of colleges and universities have developed FM-related degree programs for individuals desiring to enter the world of FM by choice.

The discussion will be highlighting two aspects of FM in academia:
1. Degree programs and their curricula
2. Academic research related to FM topics

Individuals in leadership positions within FM organizations will be made aware of these FM-related degree programs which can help them in their efforts to recruit the next generation of FM leaders.

Participants will also be made aware of the FM-related research that has been completed, research that is currently underway, and research planned for the future. The goal of the research teams is to deliver the results of the research to the practitioners so they can improve their own operations. If you don’t know the research exists, you can’t take advantage of the results.

We will also be discussing how the members of the academic community have been engaging with the IFMA Foundation to “get the word out.”
Learning Objectives

1 Increase awareness of colleges and universities offering FM-related degree programs.
2 Learn about the curricula that have been developed to support the programs.
3 Learn about FM-related research that has been completed, is currently underway, and is under consideration.
4 Learn how to access the results of the research.
5 Learn how to suggest various research topics of interest to the FM practitioners.

Please register and plan to learn about what is happening around the country regarding the academic side of higher ed — curriculum and research!

Doug Litwiller (SAG Member)

The Practical and Business Implications of Implementing the ISO 41001 Facility Management Standard

Date: May 19, 2021
Time: 2:00 PM – 3:00 PM CDT
Hosted By: The BIZ Community

To View Recording:

This Panel Discussion will focus on exploring some of the practical and business issues surrounding the implementation of the ISO 41001 Facility Management Standard.

The discussion will provide a brief overview of the standard. It will then delve into how and if organizations have moved towards implementation and adoption of the standard.

It will examine what typical roadblocks might exist that hamper implementation decisions or projects and will explore the leadership and the standard issues that need to be taken into consideration as well as the impacts from a Finance and Business perspective.

A survey will be administered to BIZ members prior to the webinar in an attempt to provide some industry-relevant information for the panel

Panelist: Ted Weidner Ph.D., P.E., RA, CEFP, Jim Whittaker P.E., CFM, FRICS, IFMA Fellow, and Peter Stroup, P.E.

How to Build a Culture of Reliability – Refocusing on the Reliability of our Built Environment

Date: March 10, 2021
Time: 2:00 PM – 3:00PM CDT
Hosted By: The BIZ Community

To View Recording:

This webinar will center on the topic of building a culture of reliability in the management of Facilities. FMs often have a wide span of responsibilities which often require them to operate in a customer-focused reactive zone much of the time.

Reliability-centered maintenance and operations of all building components require the development of a culture that can move beyond reactive management and develop processes and systems to ensure high levels of reliability.

COVID-19 has presented many maintenance challenges. These will be explored (using in-session polls) to determine linkages or lack of linkages to a Reliability Culture.

The panel will explore the leadership and communication challenges of developing such a culture of reliability which directly affects the quality of the tenant or customer experience, and has a significant impact from a Finance and Business perspective.

In this webinar you will gain:
Understand the biggest challenges for building a Reliability Culture
Discuss the biggest maintenance challenges faced by participants during COVID-19 and how they are linked to a Reliability Culture
Discuss the role of leadership and technology in embedding the culture
Provide the steps for starting to develop a Reliability Culture
Discuss KPIs for reliability and innovation – enablers and incentive

Speakers:
Herman Van Niekerk Director, Giselle Holder Director, and John Ringness Director

ding Resilient Workplaces in the midst of Covid-19 Mental health challenges

Date: November 19, 2020
Time: 2:00 PM – 3:00PM CST
Hosted By: The BIZ Community

To View Recording

Description:

Covid-19 is a mass disaster that has impacted all organizations and their employees globally, causing mental health concerns due to the rapid and unplanned changes that have been forced upon them.

Different leadership skills such as Emotional literacy and the ability to manage change resistance will be required to prepare and rebuild resilient workforces that will thrive in the new paradigm of work life.

This webinar will explore the leadership and human issues surrounding the preparation for the new workplace demands from a Facilities management perspective and rebuilding a resilient workforce that will thrive in the new reality.

What you will Gain:

Understand the mental health challenges being faced during Covid-19 as a mass disaster

Discuss how managers can prepare for the new demands of the workplace

Discuss methods for FMs in rebuilding resilient workforces

Provide virtual workplace strategies for employees – The FM in a new role?

PRESENTER: Rex Miller

Rex Miller leads MindShift, a futures research and consulting firm that specializes in solving complex business challenges through the AEC industry. He works at the intersection of numerous complex challenges including the common nightmare of delivering capital projects, workplace disengagement, toxic shadow cultures, workplace health, and wellbeing. Rex believes that healthy teams are the secret to strong teams.

Rex has written numerous books including The Commercial Real Estate Revolution: Nine Transforming Keys to Lowering Cost, Cutting Waste and Driving Change in a Broken Industry; Change Your Space, Change Your Culture, The Healthy Workplace Nudge, and WHOLE.

He has won the CoreNet Global Innovator Award, Industry Excellence Award, and IFMA’s Award for Excellence.

Experience Centric Leadership

Date: March 18th, 2020
Time: 10:00am – 11:00am PST
Hosted By: The BUS Community

Description: Conscious Leaders, seek and manage everyday experience of their teams. They strive hard to innovate and provide best-in-class experience. Why is this important?

Learning Objectives:

1 Conscious Leadership
2 Awareness of surroundings
3 Seek to understand the Experience
4 Manage Impact both ways
5 Innovate to improve Experience

Speaker:

Nalini Vadivelan

“Managerial excellence when applied at workplaces may help lower overall project cost, however conscious leadership is key to ensure quality experience that drives long-term success.” says… Nalini Vadivelan, certified PMP and Agile scrum practitioner, Technical Program Manager at Electronic Arts, one of the top game making companies in the world. Nalini holds a master’s degree in computer science, bachelor’s degree in chemistry and education. She has also attended “Emerging Leadership” program conducted by Harvard Business Publishing (HBSP). Nalini is also an active member in PMI Vancouver local chapter and speaker in the 2019 PM WEST Conference. She has written and published an article in the International Journal of Servant Leadership Vol.12 2018.

Facility Management with The Living Organization®

Click HERE to View Recording
Click HERE to View PDF Presentation

Date: November 20, 2019
Hosted By: Business Community

Description:
At their best facility managers are great leaders. Leader prime responsibility is to produce positive results. In developing The Living Organization ® operating system we have reverse engineered how the best leaders create lasting impact with less effort then most others. In this presentation we reveal the secret source of such leaders and provide practical examples how facility managers can integrate such best practices into their daily practice.

Learning Objectives:
1 Explore the current issues and problems in Facility Management
2 Provide best leadership and process practices using The Living Organization®
3 Present tools and processes the can support Facility Management to create best results with less effort.
4 Inspire, motivate and provide a whole new vision of what Facility Management can become.

Speaker:

Vitaly Geyman
Over the last 20 years, Vitaly has consulted to over two hundred business leaders and entrepreneurs within numerous industries in USA, Europe China and Australia. Vitaly has served in various roles: Digital Strategist, Business and Organizational Development executive, having worked for companies such as Amazon, Siemens and Telecom Australia. He also held a position as Marketing and Management professor at RMIT University.

Over the years Vitaly has funded and managed a number of start-ups in online retailing and online education. As a TEDx organizer he led and facilitated over twenty TEDx Conferences and hosted a cable TV show called “Business with Spirit”.

He is currently a Principle Consultant for Quantum Leaders Inc. using The Living Organization® framework to Reinvent Organizations and inspire a paradigm shift in Leadership.

Vitaly holds a Degree in Electronic Engineering, Masters in Business Management and Life Coaching accreditation.

ISO Standards in FM – Why Bother? Webinar

Click Here to view Presentation

Date: Monday, January 28, 2019
Time: 10:30 AM – 11:30 PM CST

Description: 
The session will review why those involved believe that the development and publication of ISO FM Standards is an essential element of FM being recognized as a Strategic Professional Discipline.
It will provide an overview of the background to the establishment and publication of several standards to date.
It will also elaborate on why ISO TC 267 Facility Management Committee continues to work to develop new standards beyond the Management System Standard ISI 41001 in support of international recognition of the business-critical activities that FM is responsible for.

Objectives:
• Awareness of the International Standards that currently exist.
• The logic and importance of ‘standards’ in recognition of FM as a professional discipline.
• Awareness of the countries from around the world that are engaged in the ISO FM Committee.
• The ISO 41001 Management System Standard for Facility Management as a benchmark for optimum international good practice.
• How we can support and communicate FM via standards.

Presented by:

Stan Mitchell
FIWFM (BIFM), FRICS, IEng, MIFMA, FAPAFAM, PRFM

Stan Mitchell is the CEO at Key Facilities Management International, the UK’s longest established True Facilities Management business Chairman of ISO TC 267 Facility Management Committee. He is a Founding Chair of Global FM, and the Past Chair BIFM